At BMADZ, we strive to ensure a smooth and timely delivery of your orders. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, www.bmadz.com. By placing an order with us, you agree to the terms outlined below.

1. Shipping Destinations

We currently ship our unstitched branded suits to [list countries or regions]. If your location is not listed, please contact our customer support team at support@bmadz.com to confirm whether shipping is available to your region.

2. Shipping Methods

BMADZ partners with reliable courier services to ensure timely delivery. The available shipping methods will be displayed during the checkout process. Depending on your location, we offer:

  • Standard Shipping (Estimated delivery time: [insert number of days]).
  • Express Shipping (Estimated delivery time: [insert number of days]).

3. Shipping Costs

Shipping costs are calculated based on your location, the weight of the package, and the selected shipping method. The total shipping cost will be displayed during checkout before you finalize your purchase. BMADZ may offer free shipping promotions on qualifying orders—details of such offers will be specified on our website.

4. Processing Time

  • Orders are typically processed within [insert processing time, e.g., 1-3 business days] after payment confirmation.
  • Processing times may vary during peak seasons, sales, or holidays.
  • You will receive an email confirmation with your order details and tracking information once your order has been dispatched.

5. Delivery Time

  • Delivery times are estimated and may vary depending on your location and selected shipping method.
  • BMADZ is not responsible for delays caused by external factors, such as customs clearance or shipping carrier issues.
  • Please note that deliveries may take longer during holidays or due to unforeseen circumstances (e.g., natural disasters, strikes, pandemics).

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website or our Track Your Order page.

7. International Shipping

  • For orders shipped outside [insert your country], customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are not included in our shipping fees.
  • Please check with your local customs office for details on potential charges.
  • BMADZ is not responsible for any customs delays or issues once the package reaches your country.

8. Undeliverable Packages

If a package is returned to us as undeliverable (due to incorrect address, failure to collect, etc.), we will contact you to arrange reshipment. Additional shipping charges may apply for resending the package.

9. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of receiving the package with photos of the damage and packaging.
  • In the case of a lost package, if tracking shows the package as delivered and you have not received it, please contact the shipping carrier or our support team to file a claim.

10. Changes to Shipping Policy

BMADZ reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about shipping, feel free to reach out to our customer service team:

Email: support@bmadz.com
Address: [Insert Business Address]
Phone: [Insert Contact Number]